- Isolate the user in question from the 'Users' filter and click 'Apply Filter'.
- The report that loads will reveal whether the incomplete status is due to not achieving a passing grade:
- If this is is not the case and the user claims they have completed, you can submit a ticket to the support desk by selecting 'Get help' from the Tenant Administration block.
The completion report shows 'Incomplete' but the user claims they passed Print
Modified on: Mon, 27 Jul, 2020 at 12:09 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.