1. Click 'Search users' from your home page.

    Search Users

  2. The number at the top of the screen states how many user accounts exist on the LMSThis number includes 5 Eukleia Accounts and suspended users. To see how many active user accounts you actually have, you need to filter the others out.
    Select 'Show more ...'.

    download a template spreadsheet

  3. In the Username filter, change the filter setting to 'doesn't contain' and type '[email protected]'. This will filter out an account that you do not need to purchase.
    In the Email address filter, change the filter setting to 'doesn't contain' and type '@eukleia'. This will filter out all Eukleia accounts.
    In the Suspend account filter, change the filter setting to 'No'. This will filter out all suspended accounts as you do not pay for these.

    choose filters to apply

  4. With these two filters set, click 'Add filter' to apply them both.

    Add Filter

  5. With these 3 filters applied, the number at the top of the screen will change to show how many active accounts you are using first before the total number of accounts on the LMS.
    The first number is the important one. If this is less than the number of LMS licences you purchased, you can subtract it from the number you purchased to find out how many you have left.

    active users now isolated