Users

Actions Tenant Managers can perform to manage their user accounts

Find a user account?
Select 'Search users' from your home page   You can either use the 'User full name' full name field to filter out the user you are loo...
Fri, 17 Jan, 2020 at 5:19 PM
Add users to my LMS, one at a time?
Select 'Search users' from your home page   Select the 'Add a new user' which can be found at the bottom of Search Users screen: W...
Fri, 17 Jan, 2020 at 5:19 PM
Change a user's details / password?
Select 'Search users' from your home page   Select the Cog symbol which can be found on the far right of a user row From here, you can chan...
Thu, 23 Jul, 2020 at 3:24 PM
Suspend or activate a user account?
Select 'Search users' from your home page.   Enter the users name in the filter field and click 'Add filter'. Click on the the Eye...
Tue, 8 Sep, 2020 at 1:00 PM
A quicker way to add multiple users?
Click 'Upload users' from your home page.   Download our 'Csv template' spreadsheet to assist you with entering your students details co...
Fri, 17 Jan, 2020 at 5:21 PM
Check how many LMS licences I have left?
Click 'Search users' from your home page. The number at the top of the screen states how many user accounts exist on the LMS. This number inc...
Fri, 17 Jan, 2020 at 5:21 PM
Give Administrator permission to a colleague?
Click 'Seach users' from your home page. Select 'Assign system roles' under 'Permissions': Select the 'Tenant Admini...
Fri, 17 Jan, 2020 at 5:21 PM
Export a list of all active users
Click 'Seach users' from your home page. Eukleia admin users are active but they do not use purchased licenses. Suspended users are inactive a...
Tue, 5 Jan, 2021 at 10:40 AM
Ensure I don't enrol a suspended user account to a course?
To achieve this, I would use Bulk User actions from the Search Users page. Select 'Search Users' from the home page: Click 'Show more&...
Fri, 17 Jan, 2020 at 5:22 PM
Do you have Single Sign On accounts?
Important: when processing any updates to your Single Sign On user accounts via CSV upload - please include an additional column in the CSV file to instruct...
Fri, 7 Feb, 2020 at 5:20 PM